We understand that plans can change, and we’re happy to help whenever possible.
Once you complete your purchase, your order enters our processing system. Because we work to ship orders quickly, the window to make changes is limited.
Please contact us as soon as possible if you need to:
- Cancel your order
- Change your shipping address
- Add or remove items
Email: support@vitabathinc.com Please include your order number in the message.
Important to Know:
- The best chance of making changes is within a few hours of placing your order.
- Once an order has entered the shipping process, it can no longer be modified or canceled and your order will arrive within the estimated 5-10 days.
- If your order has already shipped, it cannot be canceled. You may return eligible items according to our Return Policy.
Our team will review every request and do our best to assist you. If you do not see a reply in your inbox within 48 hours, we ask that you please check spam or junk mail as sometimes our communication ends up there.