If you have an urgent question, concern or need help with your order - please immediately contact

Customer Service: 1-888-673-3377

Our Business Hours are:

Monday-Friday: 8:00AM to 4:30PM (EST)


Other ways to Contact Us:

Email: support@vitabathinc.com if we can help with any of the below needs:

  • Website Customer Inquiries (difficulty ordering online; refunds/returns; account questions or resetting a password)
  • Shipping/Returns (request a tracking number; return a purchase from www.myvitabath.com; other shipping/return concerns)
  • Warehouse Closures/Business Hours (concerns regarding our hours or warehouse closures please call or email us)

Email: csvb@vitabathinc.com if we can help with:

  • Wholesale Account Inquiries (opening an account; ordering wholesale product, questions/concerns about your account or orders)

Email: promotions@vitabathinc.com if we can help with any of the following needs: 

  • Online Discounts/Sales (solutions to your questions regarding discount codes or online promotions)
  • Subscribing or Unsubscribing to promotional emails (inquiries on how to sign up or sadly, no longer receive our emails)

Email: marketing@vitabathinc.com if we can help with any of the following needs:

  • Charity and Giving - interested in partnering with our brand for your charity or event? Please contact us as we love being involved in the community and donating to those causes close to our company's heart.
  • Bloggers and Product Reviews - attention beauty bloggers or product review platforms! We have so many wonderful products and love to share with you and your followers. Email us to start a partnership.

Please note that our office and warehouse is located in Canada, therefore we are closed in observance of Canadian statutory holidays. During these closures, orders will be processed the following business day.

We value our customer and consumer concerns, inquiries or feedback and we look forward to helping you,