Email us at: if we can help with any of the below needs:

  • Wholesale Account Inquiries (opening an account; questions/concerns about your account or orders)
  • Website Customer Inquiries (difficulty ordering online; refunds/returns; account questions or resetting a password)
  • Shipping/Returns (request a tracking number; return a purchase from; other shipping/return concerns)
  • Warehouse Closures/Business Hours (concerns regarding our hours or warehouse closures please call or email us)

Email us at:   if we can help with any of the following needs: 

  • Online Discounts/Sales (solutions to your questions regarding discount codes or online promotions)
  • Subscribing or Unsubscribing to promotional emails (inquiries on how to sign up or sadly, no longer receive our emails)


Email us at: if we can help with any of the following needs:

  • Charity and Giving - interested in partnering with our brand for your charity or event? Please contact us as we love being involved in the community and donating to those causes close to our company's heart.
  • Bloggers and Product Reviews - attention beauty bloggers or product review platforms! We have so many wonderful products and love to share with you and your followers. Email us to start a partnership.


If email is you not your preference, we are available by phone: 1-888-673-3377


BUSINESS HOURS:  Monday to Friday* - 8:00 AM to 4:30 PM ET.

*Our office and warehouse are located in Canada; therefore, we are closed in observance of Canadian statutory holidays (as shown below). During these closures, orders will be processed the following business day.


Monday, February 19 – Family Day
Friday, March 30 – Good Friday
Monday, May 21 – Victoria Day
Monday, July 2 – Canada Day
Monday, August 6 – Civic Day
Monday, September 3 – Labour Day
Monday, October 8 – Thanksgiving (Canada)
Monday, December 24-Tuesday, January 1, 2019 – Christmas Holiday


We value our customer and consumer concerns, inquiries or feedback and we look forward to helping you,