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Tracking / Shipping & Handling

Once your order has been placed, it may take 1-3 days before tracking information is available.
Orders placed on myvitabath.com ship via UPS in the US and Canada.



  • Check your email - Your tracking number will be emailed to you once your order has been shipped.


  • Visit the website - Login to your account to view the most up to date tracking information by click on the View Order Status page.


  • Contact us - Please email us at support@vitabathinc.com or contact us by phone at 1-888-673-3377 and we would be happy to assist you with any questions.





48 US States - Standard UPS Ground Shipping: $9.95 - 7-14 business days*. Orders over $65 Ship Free.

*Please refer to UPS Transit map above for more accurate shipping information.

Canada - Standard UPS Ground Shipping: $9.95 - 7-10 business days. Orders over $65 Ship Free.


We are unable to ship to PO Boxes, APO and FPO addresses, or other international destinations.

All shipments to addresses in the continental US are shipped via UPS. We do not currently ship to Alaska, Hawaii, and U.S. Territories.

All Shipments to Canada are shipped via Standard UPS Ground Shipping.

Orders are typically processed within 1-2 business days of being placed. Orders placed on the weekend and holidays will be processed the following business day. Use this to estimate when your order will arrive.  

Our courier services will make 3 delivery attempts. After the 3rd failed attempt at delivery, the package(s) will be returned to our warehouse and we will issue a refund for the product(s) only. Shipping charges will not be refunded.

If you would like to have your order reshipped, you will be responsible for the reshipping fee of $9.95.

Shipping charges are applied to each separate delivery address. 

Free Shipping is automatically applied to any order over $65 before taxes (and shipping). Please note that if you use a coupon code that brings your order total under $65 you will be charged shipping.

Customers are required to ensure the accuracy of their shipping address when placing their order online.
If you would like to have your order reshipped due to incorrect address information, you will be responsible for the reshipping fee of $9.95.

Please contact us at support@vitabathinc.com or 1-888-673-3377 within 24 hours of placing the order if any changes need to be made to the shipping address.